Most orders ship between 1-3 days of placing your order. If you need an order expedited, please leave a note at checkout stating the date you need your order by. Only express and overnight shipping methods can guarantee delivery by a certain date.
Domestic shipping options are USPS First Class, USPS Priority Mail or FedEx Ground, and USPS Priority Express.
Overseas and Canada shipping options are USPS First Class International, USPS Priority International and USPS Express International. Please note that international customers are responsible for all taxes, duties and fees.
Multi-item orders/combined shipping: please note that the combined shipping cost on multi-item orders will most likely be less than the shopping cart calculation due to varying box sizes and weights. Shipping FedEx for heavier domestic shipments will also mean a decrease in shipping costs. Contact us for real quotes.
We accept returns, but they are reviewed on a case by case basis due to the nature of vintage clothing, so please ask questions prior to ordering. Delicate items from the 1930’s and earlier are not returnable. Items from the Backroom are also not returnable. We only accept returns for fit issues if the customer inquires about the fit/measurements prior to ordering.
For returns, contact us within 24 hours of receipt to receive authorization and ship back within 48 hours, no exceptions. Your return will only be accepted if you follow our return policy and receive authorization to send the item back.
**Ask us prior to ordering if an item can be returned for fit issues. We are happy to take additional measurements, compare your measurements, provide additional photos, take photos of interior seams, etc…
**ask questions about size prior to ordering. Check the item’s measurements, check your measurements, and talk to us about the fit before you place your order. Understand that vintage clothing, especially tailored pieces and dresses from the 1950’s, may require minor alterations to fit perfectly, even if the measurements work, so have realistic expectations when it comes to fit straight out of the box.
**For folks new to vintage online shopping, we do not rent clothing. Most of our clothing is clean, refurbished and ready to wear.
• We reserve the right to refuse packages that do not follow our return policy. Any returns/packages received without notification and return authorization will be refused.
Non-pickup of orders: If you do not pickup your order from the post office and the package sits until it is returned back to us, your refund may be forfeited or you may be charged a restocking fee.