Who we are
Our website address is: https://hemlockvintage.com.
What personal data we collect and why we collect it
Hemlock Vintage collects customer information for order processing, such as charging your credit card and shipping your order, and navigating the website.
We collect information that you provide when you register for an account, update your account, log-in, place an order, join our mailing list, and shop online.
When you place an order on our website, we use this information to process and track your order. We may contact you via email or phone if we have any questions or concerns regarding your order. Having placed an order, you will receive an order confirmation and shipping status emails.
We do not collect or store your credit card information. Your checkout is secure and is processed by our credit card processor Square.
You will only receive marketing emails from Hemlock Vintage when you join our mailing list. These emails inform you of new additions to the website, sales and events.
You may opt out of our mailing list at any time by unsubscribing at https://hemlockvintage.com/unsubscribe/.
Reviews + Comments
When visitors leave reviews or comments on the site we collect the data shown in the review or comment form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a review or comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another review or comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How long we retain your data
If you leave a review, the review and its metadata are retained indefinitely.
For users who register for an account on our website, we store the personal information provided in your user profile. You can see, edit, or delete your personal information at any time (with the exception of changing their username). The website administrator can also see and edit account information.
Your data rights
If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.